Contact

We’re here to help with questions about products, orders, shipping, returns, refunds, payments, or any other part of your shopping experience.

Please contact our customer support team if you need assistance. To help us respond faster, include your order number and the email address used at checkout when contacting us about an existing order.

Customer Support

Email: phamthuydung25893@gmail.com
Business Address: 36 Young Street, Holbrook, NSW 2644, Australia

Support Hours: Monday–Friday, [Your Business Hours]

We aim to respond to customer inquiries within 1–2 business days.

Order Support

For questions about an existing order, please provide:

• Order number
• Email address used at checkout
• A brief description of the issue
• Photos or videos if the issue involves a damaged or incorrect product

Shipping & Tracking

If you have questions about delivery or tracking, please include your tracking number when available.

Tracking information may take 24–48 hours to update after your order has been shipped.

Returns & Refunds

If you would like to request a return, exchange, or refund, please contact us before sending any item back. Our support team will review your request and provide the appropriate return instructions.

Complaints

If you are dissatisfied with your order or shopping experience, please contact us directly so we can investigate the issue and work toward an appropriate resolution.